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›Getting Started

Copyright and Trademark

  • Copyright and Trademark

Before You Begin

  • Before You Begin
  • Overview
  • Supported Devices
  • Supported Browsers
  • Ports and Protocols
  • List Management

Getting Started

  • Create an Account
  • Log In
  • Update Device Software

Onboarding

  • Onboarding Process
  • Provisioning Based Onboarding
  • Provisioning Based Onboarding of USB Devices
  • PIN/QR Code Onboarding
  • Voice Device with a PIN
  • Register a Device
  • Onboarding Supported Devices

Home Page

  • Menu Bar
  • Account Menu
  • My Profile

Manage Accounts

  • Overview
  • Change Accounts
  • Details
  • General Settings
  • Account Members
  • Device Provisioning on an Account

Inventory

  • Device Inventory
  • Device Details
  • Personal USB Device

    • Device Users
  • Settings - Shared Devices
  • Settings - Personal Devices

Actions

  • Device Actions

Policy

  • Policy by Model
  • Policy - Shared Devices
  • Policy - Personal Devices

Sites

  • Manage from Sites
  • Device Site Association with an IP Subnet Range
  • Assign a Device to a Site

Rooms

  • Manage from Rooms

Insights

  • Priority Insights
  • Insight Categories

Frequently Asked Questions

  • Poly Lens FAQs

Troubleshooting

  • Onboard Troubleshooting

Device Documentation Links

  • Device Documentation

Create an Account

To use Poly Lens, you must set up an account and log in to the application.

To Create a Poly Lens Account

Example of an account name: ACME West Europe, ACME Marketing Department, or Joe's Home Office.

  1. On the Poly Lens Log In page, click the Sign Up tab.
  2. Select and read the Terms of Service and Privacy Policy.
    Note: By signing up for Poly Lens, you agree to our Terms of Service and Privacy Policy.
  3. Use one of the following options to set up an account:
    • Single Sign On (SSO) - Use your existing Google or Microsoft account or create a new one.
    • Email/Password - Create a local account using your email address. Then click Sign Up at the bottom of the window.
  4. Poly Lens sends a verification email to the address entered.
  5. Once you receive the verification email, click Verify Your Account.
  6. Poly Lens sends a welcome email with information on how to get started. Click Start Now.
  7. On the Poly Lens Profile page and enter an Account Name.
  8. Click Continue.
  9. Poly Lens creates your account and associates your Account Name to this default account.

Note: When you onboard a device, Poly Lens will associate the device to this account by default.

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