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Insights

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Priority Insights

The Priority Insights newsfeed has logic that allows you to quickly identify and prioritize actionable insights without having to hunt through raw data. Each insight provides the number of devices, location, date, and a brief summary. Clicking on the insight displays the Details of the insight.

Devices

The Device Insights are specific to the devices in the current account. Depending on the insight, the Details page provides a range of valuable information:

  • Average breakdown of the current insight
  • On the rise
  • Previous week's information
  • Breakdown of the insight
  • Similar priority insights

Device Insights

InsightDescription
Call use (minutes/day)Average daily minutes each device was in a call.
Devices in use% of devices with at least one call a week.
Devices not in use% of online devices with no calls for more than one week.
Devices offline% of devices that are not connected to the network.
Devices out-of-service% of devices that have been offline for more than one week.
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