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›Onboarding

Copyright and Trademark

  • Copyright and Trademark

Before You Begin

  • Before You Begin
  • Overview
  • Supported Devices
  • Supported Browsers
  • Ports and Protocols
  • List Management

Getting Started

  • Create an Account
  • Log In
  • Update Device Software

Onboarding

  • Onboarding Process
  • Provisioning Based Onboarding
  • Provisioning Based Onboarding of USB Devices
  • PIN/QR Code Onboarding
  • Voice Device with a PIN
  • Register a Device
  • Onboarding Supported Devices

Home Page

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Manage Accounts

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  • Device Provisioning on an Account

Inventory

  • Device Inventory
  • Device Details
  • Personal USB Device

    • Device Users
  • Settings - Shared Devices
  • Settings - Personal Devices

Actions

  • Device Actions

Policy

  • Policy by Model
  • Policy - Shared Devices
  • Policy - Personal Devices

Sites

  • Manage from Sites
  • Device Site Association with an IP Subnet Range
  • Assign a Device to a Site

Rooms

  • Manage from Rooms

Insights

  • Priority Insights
  • Insight Categories

Frequently Asked Questions

  • Poly Lens FAQs

Troubleshooting

  • Onboard Troubleshooting

Device Documentation Links

  • Device Documentation

Onboarding Process

The onboarding process covers everything required to add a device into the system.

These steps assume that you already have access to Poly Lens and have at least one account available for the device.

There are multiple options for onboarding devices into Poly Lens:

Provisioning Based Onboarding - Best option for onboarding large fleets of devices. Ideal when managing policies and pushing software updates to groups of devices. This method also allows access to more device configurations.

  • Onboard a Single Voice Device using Provisioning - To register a voice device one at a time into Poly Lens, working with the device system web interface.
  • Onboard Voice Devices via Provisioning via DHCP Auto Discovery - To bulk onboard a group of voice devices into Poly Lens.
  • Onboard Single Video Device using Provisioning - To register a video device one at a time into Poly Lens, working with the device system web interface.
  • Onboard Video Devices via the DHCP Auto Discovery - Use DHCP to automatically register your video devices to a provisioning server.

Provisioning Based Onboarding of USB Devices - The following options are links to provisioning based onboarding, specifically for Poly USB devices.

  • Onboard a Studio USB Video Bar using Provisioning - To register a Studio USB Video Bar in to Poly Lens.
  • Onboard a EagleEye Cube USB Camera using Provisioning - To register a EagleEye Cube USB Camera in to Poly Lens.

PIN/QR Code Onboarding - Best option for onboarding an individual device. Ideal when managing a few devices or during device evaluations. Policy-based management is not supported for devices registered this manner.

  • Onboard a New Voice Device with a PIN/Registration Code - Quick and simple way to register a single new voice device into Poly Lens using a PIN/Registration code.
  • Onboard a New Video Device with a QR/PIN Code - Quick and simple way to register a single new video device into Poly Lens using a QR/PIN code.
  • Onboard a Video Device Already In-Use with PIN/Registration Key - If you have an existing Poly video device that you would like to register with Poly Lens.
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