Provisioning Based Onboarding

The following onboarding options are focused on bulk onboard of devices, or to onboard devices to be managed by the model policies in Lens. To onboard a single, or a few devices into Lens see PIN/QR Code Onboarding.

Onboard Voice Devices via the Provisioning Server

You can onboard (register) a number of devices in a group into Poly Lens.
Note: This procedure applies to Trio 8300, Trio 8500, Trio 8800, and Trio C60.

  1. You must be logged into Poly Lens, and have created an account.
  2. In Poly Lens go to Admin > Accounts.
  3. Select an account from the list that you would like to onboard the device.
  4. Select Settings > Device Provisioning from the side tabs.
  5. Create Provisioning Credentials if this is the first time.
    a. Enter a Server User name.
    b. Enter a Password and repeat to confirm.
  6. Click Enable Provisioning.
  7. Click the copy icon, located after the Provisioning Server Address, this will copy the address to the clipboard.
  8. Provide this information to the Poly Lens account DHCP owner.
    a. DHCP Option Format: https://<ServerUser>:<Password>@<ProvisioningServerAddressURL>.
    b. Your network environment will vary based on your deployment, however Options 66, 160, or 161 may commonly be used based on your device type.

Onboard Video Devices via the Provisioning Server

You can onboard (register) a number of devices into Poly Lens, once these devices are registered in this manner, they can be managed through Lens with the Manage > Policy feature as a group.
Note: This procedure applies to Poly G7500, Poly Studio X50, and Poly Studio X30.

  1. You must be logged into Poly Lens, and have created an account.
  2. In Poly Lens go to Admin > Accounts.
  3. Select an account from the list that you would like to onboard the device.
  4. Select Settings > Device Provisioning from the side tabs.
  5. Create Provisioning Credentials if this is the first time.
    a. Enter a Server User name.
    b. Enter a Password and repeat to confirm.
  6. Click Enable Provisioning.
  7. Click the copy icon, located after the Provisioning Server Address, this will copy the address to the clipboard.
  8. Open the device system web interface.
  9. Select Servers > Provisioning Server.
  10. Select Enable Provisioning.
  11. In the Server Type field select Poly Cloud.
  12. Paste the copied Provisioning Server Address into the Server Address field.
  13. Enter the Server User in the User Name field, and the Password that you entered in step 5 above.
    Note: If you have forgotten the Server Password, click the view icon next to the password on the Device Provisioning page in Lens, the password will be displayed and copied to the clipboard for your convienence.
  14. Click Save.

G7500 Web Interface showing Settings / Provisioning Server configuration

  1. Click Yes to save the configuration file.
  2. The device will reboot, click OK to refresh the system web interface screen.
  3. Verify the device is in Lens.
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