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Copyright and Trademark

  • Copyright and Trademark

Before You Begin

  • Before You Begin
  • Overview
  • Supported Devices
  • Supported Browsers

Getting Started

  • Create an Account
  • Log In
  • Update Device Software

Onboarding

  • Onboarding Process
  • Provisioning Based Onboarding
  • Provisioning Based Onboarding of USB Devices
  • PIN/QR Code Onboarding
  • Voice Device with a PIN
  • Register a Device
  • Onboarding Supported Devices

Home Page

  • Menu Bar

Admin Menu

  • Admin Menu
  • My Profile

Manage Accounts

  • Overview
  • Change Accounts
  • Details
  • General Settings
  • Account Members
  • Device Provisioning on an Account

Inventory

  • Device Inventory
  • Device Details
  • Settings - Shared Devices
  • Settings - Personal Devices

Actions

  • Device Actions

Policy

  • Policy by Model
  • Policy - Shared Devices
  • Policy - Personal Devices

Sites

  • Manage from Sites
  • Device Site Association with an IP Subnet Range
  • Assign a Device to a Site

Rooms

  • Manage from Rooms

Insights

  • Priority Insights
  • Insight Categories

Frequently Asked Questions

  • Poly Lens FAQs

Troubleshooting

  • Onboard Troubleshooting

Device Documentation Links

  • Device Documentation

My Profile

The My Profile page displays information and actions of the logged in user. To access this page, select Admin menu icon > <Member Name>.

Information

FieldDescription
Member NameName of the Member that is logged into Lens.
StatusThe current status of this Member in this account (Enabled/Disabled).
EmailThe email that was used to invite this Member to this account.
Last Sign InThe last date that the Member signed into this account.
First Sign InThe date that the Member first signed into this account.
# of SessionsThe number of sessions this Member has initiated in this account.

Permissions

The Permissions section lists each Account this member is associated with, and the assigned Role in the Account.

Settings

Default Inventory View Preference

To set the Inventory View to initially open in either the Map or List view:

  1. Select the Admin menu icon > <Member Name>.
  2. Select the Settings side-tab.
  3. Select the Default Inventory View.
    • List View - Displays the devices in the inventory in a list.
    • Map View - Displays the devices in the inventory in a graphical map view.
  4. The setting is applied immediately, and will open in the selected view in the following sessions.
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