Poly+ is a new service for personal conferencing devices. When you need support, Poly+ provides additional benefits for end-users and IT teams alike, with app-to-cloud connectivity granting greater capabilities while helping troubleshoot issues remotely. Poly+ is stress-prevention for managing technology distributed across a variety of workplaces, giving users and IT departments confidence that they’ve always got the latest in hardware, support, software, and overall quality of conferencing is assured. See Activate Poly+ for detailed instructions on activating Poly+ on Poly Lens.
- Advance hardware replacement: Replace devices the next business day, before returning the faulty device
- Up to three-year product replacement option: Have the products needed to be productive
- Unlimited, 24x7x365 technical support around the world: Help, how and when you need it (phone, chat, web, live video)
- Exclusive Professional Services discounts for members: Specific Professional Services are discounted saving time and money
- Advanced software features through Poly Lens: With Poly Lens and Poly Lens Desktop app you can access insights around network performance and receive email notifications around important device alerts
Poly+ is currently available for Poly Studio P5, P15, P21, Blackwire 3210, 3325, Poly Sync 20, and Voyager 4220 UC.
For additional information see, Poly+.
Poly Lens Features Enabled by Poly+
- Notification Center
- Network Insights for your remote workforce
- Restart evices by Site