We are excited to announce the ability to download Poly device software or Poly Lens application software for offline use and on-premises device management tools through the new Software Versions page in Poly Lens. As Poly and HP integrate, we continue to become better together. Included in the integration is the transition from the support.poly.com portal to the HP Customer Support site. This transition now provides customers with the ability to download Poly device software or Poly Lens application software for offline use and on-premises device management tools through the Poly Lens portal.
To find device and application software to download, follow these steps:
- Create or use a current Poly Lens account (lens.poly.com).
- Assure you are an administer on the account.
- Go to Manage > Software Versions.
Once you are on the Software Versions page, you can search for and select the device or application, select the software version, and download for local use. Only device and application software that is currently supported in Poly Lens is available via the Software Versions page. If the Poly device or Poly Lens application does not appear in your search and is not listed, visit HP Customer Support.