Skip to main content

Poly Lens Desktop Release Notes

Subscribe through our RSS Feed or Atom Feed to stay up-to-date with new releases!

Article ID: 000027192

What’s New

  • Added support for USB Video Device Recovery process on macOS

Fixed Issues

  • Fixed an issue that resulted in incorrect version reporting of USB headset
  • Fixed an issue that resulted in DFU not accessible for Dell WL7022
  • Fixed an issue preventing disregard battery level for wired USB DFU
  • Fixed an issue causing Poly Lens Desktop to crash when a Poly BT700 was disconnected during DFU of Poly Sync Speakerphones

What’s New

  • Added Windows 11 support
  • Added Launch Poly Lens Desktop minimized on startup
  • Added support for highest resolution of USB devices in video preview
  • Added warning message that software updates cannot be initiated when camera and/or microphone is active
  • Added setting to Enable/Disable Bluetooth for Sync Speakers

Fixed Issues

  • Fixed an issue with devices not visible in Poly Lens Desktop if network connection is lost or unable to communicate with Poly Lens Cloud

What’s New

  • Added support for new device update firmware protocol for USB video devices: Poly Studio E70, Studio R30, Studio P15, and Studio USB
  • Added support for USB Video Device Recovery process on Windows OS
  • Added "People Framing Preview" in tracking modes for Poly Studio E70
  • Added a "Feedback" tab for customers to provide real-time information to Poly for review

What’s New

  • Added redistributable libraries to Poly Lens installer for Windows installations

Fixed Issues

  • Fixed an issue that intermittently leaves device in DFU mode during firmware upgrade for camera devices

What’s New

  • Added mechanism to check whether "DisplayLink Graphics" is installed on Windows for Poly Studio P21
  • Added "Color Temperature" setting for Poly Studio P21

Fixed Issues

  • Fixed an issue that resulted in a Poly Lens Desktop crash during firmware upgrade for camera devices

What’s New

  • Added the option to postpone the Install Display Software notification on Poly Studio P21
  • Added “Color Temperature” setting for Poly Studio P5
  • Added Conversation and Presenter tracking modes for Poly Studio
  • Added a setting for a Call on Hold reminder for Poly Blackwire series 3xxx, 52xx, 82xx

Fixed Issues

  • Fixed an issue that prevented a Zoom call from being answered with Poly Voyager 5200
  • Fixed an issue that resulted in a double click of the Update button launching two installers

What’s New

  • Support for Poly EncorePro 515 (HW515), EncorePro 525 (HW525), EncorePro 545 (HW545), EncorePro 715 (HW715) USB devices

Fixed Issues

  • Fixed an issue that resulted in multiple banners to install Display Software for Poly Studio P21.
  • Fixed an issue that resulted in the slider appearing on the Overview page and the Update button was not fully visible during the call using Poly Blackwire 8225.
  • Fixed an issue preventing the loading wheel to be populated on Insights – Usage.
  • Fixed an issue that prevented displaying camera controls.

What’s New

  • Support for Poly MDA Series devices on Windows

Fixed Issues

  • Fixed an issue that caused the “Update” button to be incorrectly positioned over the postpone update notification message
  • Fixed an issue that resulted in a missing “Update available” notification for Poly BT700 when Poly Voyager 4320 is in the off state
  • Fixed an issue that caused a missing success toast message when a firmware update is postponed
  • Fixed an issue preventing access to the Poly Lens Desktop release notes
  • Fixed an issue that prevented the Display Link Download Window from appearing on Poly Lens Desktop

What’s New

  • Added animations for the Poly Studio P15 Camera-view Acoustic Fence feature
  • Added an option to postpone a firmware update

Fixed Issues

  • Fixed an issue causing empty logs to be downloaded
  • Fixed an issue preventing the notification of a firmware update for Poly Studio E70
  • Fixed an issue that caused the disappearance of the update button on the Overview page
  • Fixed an issue that prevented the saving of Mute Alert settings for Poly Voyager Focus

What’s New

  • Added support for Poly EncorePro 310 and Poly EncorePro 320

Fixed Issues

  • Resolved an issue that removed the Tracking Mode setting for Poly Studio E70
  • Resolved an issue that could cause an infinite spinner when checking for updates
  • Resolved an issue that allowed a device to Autoconnect to Wi-Fi even when the option was turned off
  • Various bug fixes and improvements