What’s New
- Redesigned the app navigation to make it easier to move about and explore all the fun features
- Fixed some bugs and made some improvements around the Health and Wellness reminders
- Various bug fixes and improvements
What’s New
- Ability to see weekly insights around call usage. To view these insights, navigate to Home > Insights. [Beta Feature]
- Support for Blackwire 3300 Series, Blackwire 5200 Series, Blackwire 7225, Blackwire 8225
- Various bug fixes and improvements
What’s New
- Support for Studio P21
- Various bug fixes and improvements
What’s New
- Support for Sync 40 and Sync 60
- Various bug fixes and improvements
What’s New
- Support for Blackwire 3200 Series
- Soundscaping now pauses when in a call comes in and resumes when the call ends
- Various bug fixes and improvements
What’s New
- Added support for Auto mode on several camera control settings
- Support for Voyager Focus 2 and BT700
- Added more details to the device info and logs page
- Various minor bug fixes and improvements
What’s New
- Minor bug fixes and improvements
What’s New
- To ensure the best experience, a new alert has been added for devices that appear in the app, but are not fully supported
Fixed Issues
- Lens Desktop will now exit correctly if an installer is launched while the app is running (on Windows)
- After login or log out, the workflow should now return back to the Home screen
- Adjusted call announcements settings descriptions for Voyager 4210/4210
- Updated descriptions around mute reminder settings to make them more clear
- Fixed an issue with a power cycle message on factory reset for USB Cameras
- Small UI enhancements to device settings pages
- Improvements on product images and support links throughout the app
- Improvements in-app message when updating device software including situations when the device has a low battery, is in a call, or requires a USB cable to complete the update process
- Improved security and performance
What’s New
- Added new battery state for headsets and speakerphones
Fixed Issues
- Fixed an issue that caused a message to occur twice when updating the language of a device
- Various bug fixes and improvements to expand support within Poly Lens
What’s New
- Customize up to four unique camera configurations and save them as favorites
- Added support for secondary device info on the support pages
- Added battery level status on the device overview page
- Added support for Anti-flicker configurations for cameras
- Added support for Poly+ network insights for Poly Lens portal
- Support for Studio P5, Sync 20 series, Blackwire 3210, Blackwire 3325, Voyager 4220 UC
- Support for Microsoft Teams on Windows and Mac
- Support for Zoom on Windows and Mac
Fixed Issues
- Fixed issues related to icon sizing and shadowing
- Added loading indicator while restoring defaults
- Unified the software update modals for consistency
- Increased speed of camera controls
- Fixed issues related to not showing a disconnected device as historically connected
- Addressed rocket animation issue
- Fixed issue around showing email as a name on initial signup
- Addressed issue with Sync family product images
- Fixed issue with name and description of setting Extended Range Mode setting
- Fixed an issue that prevented BT600 USB adapter from updating from a custom software update
- Numerous minor fixes
Known Issue
- For Studio P5, the camera may not respond to settings changes or software updates. In this case, power cycling the camera should correct this behavior.