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Poly Lens Desktop Release Notes

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Article ID: 000027192

What’s New

  • Redesigned the app navigation to make it easier to move about and explore all the fun features
  • Fixed some bugs and made some improvements around the Health and Wellness reminders
  • Various bug fixes and improvements

What’s New

  • Ability to see weekly insights around call usage. To view these insights, navigate to Home > Insights. [Beta Feature]
  • Support for Blackwire 3300 Series, Blackwire 5200 Series, Blackwire 7225, Blackwire 8225
  • Various bug fixes and improvements

What’s New

  • Support for Studio P21
  • Various bug fixes and improvements

What’s New

  • Support for Sync 40 and Sync 60
  • Various bug fixes and improvements

What’s New

  • Support for Blackwire 3200 Series
  • Soundscaping now pauses when in a call comes in and resumes when the call ends
  • Various bug fixes and improvements

What’s New

  • Added support for Auto mode on several camera control settings
  • Support for Voyager Focus 2 and BT700
  • Added more details to the device info and logs page
  • Various minor bug fixes and improvements

What’s New

  • Minor bug fixes and improvements

What’s New

  • To ensure the best experience, a new alert has been added for devices that appear in the app, but are not fully supported

Fixed Issues

  • Lens Desktop will now exit correctly if an installer is launched while the app is running (on Windows)
  • After login or log out, the workflow should now return back to the Home screen
  • Adjusted call announcements settings descriptions for Voyager 4210/4210
  • Updated descriptions around mute reminder settings to make them more clear
  • Fixed an issue with a power cycle message on factory reset for USB Cameras
  • Small UI enhancements to device settings pages
  • Improvements on product images and support links throughout the app
  • Improvements in-app message when updating device software including situations when the device has a low battery, is in a call, or requires a USB cable to complete the update process
  • Improved security and performance

What’s New

  • Added new battery state for headsets and speakerphones

Fixed Issues

  • Fixed an issue that caused a message to occur twice when updating the language of a device
  • Various bug fixes and improvements to expand support within Poly Lens

What’s New

  • Customize up to four unique camera configurations and save them as favorites
  • Added support for secondary device info on the support pages
  • Added battery level status on the device overview page
  • Added support for Anti-flicker configurations for cameras
  • Added support for Poly+ network insights for Poly Lens portal
  • Support for Studio P5, Sync 20 series, Blackwire 3210, Blackwire 3325, Voyager 4220 UC
  • Support for Microsoft Teams on Windows and Mac
  • Support for Zoom on Windows and Mac

Fixed Issues

  • Fixed issues related to icon sizing and shadowing
  • Added loading indicator while restoring defaults
  • Unified the software update modals for consistency
  • Increased speed of camera controls
  • Fixed issues related to not showing a disconnected device as historically connected
  • Addressed rocket animation issue
  • Fixed issue around showing email as a name on initial signup
  • Addressed issue with Sync family product images
  • Fixed issue with name and description of setting Extended Range Mode setting
  • Fixed an issue that prevented BT600 USB adapter from updating from a custom software update
  • Numerous minor fixes

Known Issue

  • For Studio P5, the camera may not respond to settings changes or software updates. In this case, power cycling the camera should correct this behavior.