Fixed Issues
- Resolved an issue for single user and per machine install scenarios where duplicate Poly Lens Desktop app entries were created in the Poly Lens Cloud portal after upgrading the app to version 2.0.
- Resolved an issue with the missing update prompt on Poly Lens Desktop app.
- Resolved an issue with updating the Poly Lens Desktop app after postponing the update 3 times.
Known Issues
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Device update over Native Bluetooth is supported for Device Software version 5039 and above.
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AMD and Intel audio drivers on PCs/Notebooks must be updated to the latest supported full mute sync in Zoom with Bluetooth Direct. For more information, please refer to this Knowledge Article.
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Camera Favorites will not be migrated to Lens Desktop 2.0.
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Disabling the Manage All parent setting may not automatically disable its child settings.
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Poly Voyager Free 60 and Voyager Surround 80 when connected to the system via native Bluetooth, incorrectly display settings under the Wireless category.
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Performing Factory reset on Poly Voyager Free 60 and Voyager Surround 85 does not revert the following settings to their default value - Mute Reminder mode, Wearing Sensor value, Auto-Answer value, Auto Pause Music value.
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User is unable to Hold or End Microsoft Teams call when using Poly Savi 7320, Blackwire 5210 or Blackwire 8225.
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Language update fails when using Poly Savi 8410.
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Poly Studio P15 may incorrectly display People framing option for the Tracking mode setting.