Managing meeting rooms shouldn't require guesswork
With Poly Studio Room 5.1, we are introducing new capabilities that help IT teams better manage Windows-based meeting rooms, simplify camera configuration, and troubleshoot issues more efficiently. Built around visibility, control, and manageability, this release makes it easier to support rooms at scale.
Summary
- Presenter Tracking configuration for Poly Studio E60 cameras using room snapshots
- Remote Room Capture with a user consent workflow through Poly TC10 touch controllers
- Automatic installation and management of the Poly Studio E70 Audio Service for MTR on Windows
- Local Log Collection in the Studio room app for troubleshooting in secure or offline environments
- Connected Device Management for improved visibility into room peripherals, settings and software updates within the Studio room app
- Manage mixed meeting Room environments with greater precision
- Customer-driven fixes for camera detection, policy management, device naming, installer reliability, and Poly TC10 usability
Smarter Camera Configuration with Poly Studio E60
Setting up presenter tracking has traditionally required a bit of guesswork. Administrators often needed to adjust settings, test the results, and repeat until everything looked right.
With Studio Room 5.1, configuring Presenter Tracking on Poly Studio E60 becomes much more intuitive. Administrators can now capture a snapshot from the camera and use that image to define presenter tracking zones and stage framing boundaries directly within Poly Lens.
Instead of working with abstract coordinates, you are working with an actual view of the room. For training spaces, classrooms, and larger conference rooms, that means faster deployment and greater confidence that the camera will behave as expected.
Remote Room Capture with User Awareness
When supporting rooms remotely, a common question is: What does the room look like right now? Is the camera positioned correctly? Has the furniture been moved? Is something blocking the field of view?
Studio Room 5.1 allows authorized administrators to request a snapshot from supported USB cameras through Poly Lens, only when the room is not active in call. To help maintain transparency, the process includes a consent workflow through the Poly TC10 touch controller, ensuring room occupants are informed when a snapshot is requested. Users in the room are even empowered to reject the request for a snapshot at any time.
It is a practical new tool that can help resolve issues faster and reduce the need for on-site visits.
Simplified Poly Studio E70 Audio Service Management
For customers using Poly Studio E70, we have made audio service management more straightforward.
Studio Room can now automatically install, update and launch the Poly Studio E70 Audio Service when the camera is detected in a supported Microsoft Teams Rooms on Windows environment. Administrators can also enable or disable the service locally through the Studio Room app or remotely through Poly Lens policies.
The goal is simple: less manual intervention, more consistency, and fewer deployment headaches.
Local Log Collection for Faster Troubleshooting
Not every room deployment has unrestricted internet connectivity.
For customers operating in secure or isolated environments, Studio Room 5.1 adds the ability to download diagnostic logs directly from the Studio Room app. This makes it easier to collect troubleshooting information about the Studio room app itself or the connected peripherals even when cloud access is unavailable. The logs for Poly TC10 are now bundled with the app logs.
It is a small enhancement that can have a significant impact when supporting rooms in restricted environments.
Better Management for Connected Devices
Meeting rooms are made up of many devices working together. Cameras, microphones, touch controllers, compute systems, and peripherals all need to function seamlessly.
Studio Room 5.1 app introduces a new connected device experience that gives administrators better visibility into the devices attached to Windows-based room systems. Device status, firmware information and update, and supported settings can now be viewed and managed more easily from within the Studio Room app. This is useful in those deployments where Lens cloud is not an option, and the IT administrators need to manage the PC based room and its peripherals locally or by remotely connecting to the PC based compute.
Some settings and custom software upload options may have limitations for certain devices, including the Poly TC10s. We are aware of these areas and continue to look for ways to improve the experience.
When something is not working as expected, having that information readily available can make a big difference.
Manage Mixed Meeting Room Environments with Greater Precision
As organizations continue to expand and modernize their meeting spaces, IT teams are often responsible for managing a mix of room types, collaboration platforms, and workspace experiences. Maintaining consistency across these environments while meeting the unique needs of different spaces can quickly become a challenge.
Poly Studio Room 5.1 app enhances workspace management in Poly Lens by providing more granular policy controls for Poly TC10 touch controllers connected to Windows-based Room systems. To support this, Poly Lens now identifies these devices through a dedicated Poly TC10-PC model, enabling administrators to apply policies and configurations more precisely across their meeting Room fleet. Whether deployed with HP Poly Studio 5 and 7 Room Compute or HP Mini Conference G9 Plus PCs running Microsoft Teams Rooms, organizations gain greater flexibility to support unique Room requirements without affecting other environments.
With more targeted policy management, IT teams can better support the realities of complex workplace deployments, including organizations operating a mix of Windows and Android-based meeting spaces. Administrators can apply the right settings to the right devices, help reduce configuration errors, simplify ongoing management, and deliver a more consistent user experience across locations.
By enabling more precise policy administration, Poly Lens helps organizations scale collaboration environments with confidence. IT teams can maintain consistent Room experiences across locations while adapting configurations to meet the unique requirements of different spaces, room systems, and deployment models.
Key benefits for IT administrators
- Simplify management across mixed Android and Windows Room technology environments
- Apply policies more precisely to support different deployment scenarios
- Reduce operational risk by targeting configurations to the appropriate devices
- Maintain consistent meeting experiences across locations and Room types
- Scale workspace management more effectively as collaboration environments grow
Want to get the most from policy-based workspace management?
Learn how Poly Lens policies help standardize device experiences, simplify administration, and maintain control across your deployment in the Poly Lens Policy Overview.
Continuous Improvements Based on Customer Feedback
Along with the new capabilities, Studio Room 5.1 includes a number of fixes based on customer-reported issues. This release addresses:
- Poly Studio E70 policy application through Poly Lens cloud
- Camera detection reliability
- MSI logging and installer behavior
- Poly TC10 touch input and display scaling
- Device name synchronization between Poly Studio Room and Poly Lens cloud
- Service recovery during installation failures
- A2 microphone status reporting in Poly Lens
- Updated .NET runtime components used with HP Console Control deployments
These improvements help make deployments more stable, and day-to-day management more predictable.
Get Started
Ready to learn more about Poly Studio Room 5.1? Explore product documentation, deployment guidance, and support resources: