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Ports and Protocols

The basic ports and protocols are displayed in the graphic below.

Ports and Protocols for a Network Device

Diagram of Ports and Protocols of Poly Lens Network Devices

Ports and Protocols for Poly Lens Apps

Diagram of Ports and Protocols of Poly Lens Apps

Ports and Protocols for Remote Access

Diagram of Ports and Protocols of for Remote Access

Poly Lens Connection Requirements by Device Category

Note: Poly Lens Desktop additionally requires an HTTPS connection to Microsoft, Google, or Apple, and any corresponding Identity Providers based on your authentication provider deployment model.

  • These are specific to each SSO implementation and are not provided by Poly.

Poly Lens Network Devices

DestinationTypePortPurposeProtocolSecurityService
global.azure-devices-provisioning.net
lens-iot-prod-iothub-eastus2.azure-devices.net
lens-iot-prod-iothub2-eastus2.azure-devices.net
TCP443Active ManagementAMQP / MQTT over HTTPSTLS 1.2IoT
login.lens.poly.com
api.silica-prod01.io.lens.poly.com
TCP443Poly Lens API & Configuration PolicyHTTPSTLS 1.2 & TLS 1.3IoT
<uniqueid>.deviceprovisioning.dm.lens.poly.comTCP443Device Policy & Provisioning FilesHTTPSTLS 1.2Policy Services
swupdate.lens.poly.comTCP443Device SoftwareHTTPSTLS 1.2Software Update
lensiotprodioteastus2.blob.core.windows.netTCP443Device UploadsHTTPSTLS 1.2Diagnostic Services

Poly Lens Apps

DestinationTypePortPurposeProtocolSecurityService
global.azure-devices-provisioning.net
lens-iot-prod-iothub-eastus2.azure-devices.net
lens-iot-prod-iothub2-eastus2.azure-devices.net
TCP443Policy & Cloud
Settings, Device
Status, Usage Telemetry
AMQP-WSTLS 1.2IoT
swupdate.lens.poly.comTCP443Device Firmware
& App Updates
HTTPSTLS 1.2File Services
speedtest.lens.poly.comTCP443Network Diagnostic
Test
HTTPSTLS 1.3App Services
lens-speedtest-04.eastus.azurecontainer.ioUDP8080Network Diagnostic
Test
TCP SocketN/AApp Services
login.lens.poly.comTCP443Device User
Authentication
HTTPSTLS 1.2Auth Services
lens-auth0-silica-prod01.s3.amazonaws.comTCP443Device User
Authentication
HTTPSTLS 1.2Auth Services
api.silica-prod01.io.lens.poly.comTCP443Poly Lens API,
Configuration Policy
HTTPSTLS 1.2App Services
static.lens.poly.comTCP443Device ImagesHTTPSTLS 1.2App Services
aadcdn.msftauth.net
login.live.com
TCP443Microsoft SSOHTTPSTLS 1.2User Authentication
accounts.google.com
lh3.googleusercontent.com
TCP443Google SSOHTTPSTLS 1.2User Authentication
appleid.cdn-apple.com
www.apple.com
TCP443Apple SSOHTTPSTLS 1.2User Authentication

Note: Also see the System Port requirements for the device. See Device Documentation for links to the documents of supported devices.

Azure IP Ranges

You can download a JSON file of the IP address ranges for Public Azure here.
Note: This file is updated weekly.