Skip to main content

Poly Lens Import FAQ

The following FAQ will address the import into Poly Lens.

Q1: What data can be imported into Poly Lens?​

A: The following are imported today:

  • Device level policies
  • Site level policies
  • Group level policies
  • Model level policies
  • Group membership
  • Site membership
  • Site subnet configuration

Not imported, nor planned to be:

  • User accounts
  • Devices are not redirected automatically allowing for inspection of imported data before they are pointed to Poly Lens

Q2: Some devices have not been imported as reported by import below, why?​

Device Identifier: 8g19134d5342f9
Errors:
Device not imported because it belongs to a different account.

A: This is expected as the device already belongs to a different account. While this will be practically nonexistent in production we see these in testing mostly due to reuse of devices across accounts.

Q3: The import didn't work for some settings and reported errors of the below type:​

The {{setting_name}} setting has not been given a value of the correct data type.

A: This means the value assigned to the setting is either of the wrong type (integer vs Boolean for example) or outside the range permitted. This indicates incorrect configuration and as such this specific setting won't be used in the policy. It again is not an import error but rather original configuration mistake.

Q4: All data seems to have been imported correctly but I get a message indicating I can download error log file but when downloaded it's empty.​

Congratulations, everything worked perfectly!

A: Empty error log indicates there were no errors. This will however be fixed in the Poly Lens UI not to point to an error log shortly.