The Overview section of the Device Users feature provides all the user information and their associated Personal Devices through Poly Lens Desktop/Mobile at a glance. Allowing you to successfully manage the devices associated with a Poly Lens App (Poly Lens Desktop or Poly Lens Mobile).
To navigate to this page, go to Manage > Device Users > Users. Select a Device User from the list.
|Displays the staus of Poly Lens Desktop, Mobile, or Web App, and the connected device status.
|Displays the Poly Lens Desktop Device information Desktop type (macOS, Windows, or Web) and version, when last detected, along with the Desktop or Browser version depending on the Desktop type.
|Displays the of Poly Lens Mobile Device information, Mobile type (Android or iOS) and version, when last detected, along with the Lens Mobile OS.
All the devices listed under Associated Devices will now be listed on the Device Inventory page. Note: You can filter devices that are associated through Poly Lens Desktop or Poly Lens Mobile with the Device Model filter.
| Indicates that the device is Online.
Indicates that the device is Offline.
|Displays the current version of the App associated with this device.
|Displays the client that the devices are connected through.
Desktop: User is connected through the Poly Lens Desktop App.
Mobile: User is connected through the Poly Lens Mobile App.
Web: User is connected through the Poly Lens Web App.
|Model name of the Device. Note: This name is a link to the Device Inventory > Details page for this device.
|The last date that Poly Lens connected with the Device.
|The Site location of the device.
|Displays if the device software version is up to date.
Manage a Device
Poly Personal Devices (USB/BT) can be managed in 2 ways:
- The Device User can manage these devices directly through the App (Poly Lens Desktop or Poly Lens Mobile).
- A Poly Lens admin can manage these devices through Poly Lens.
Note: This method will override the settings through the App.
To Manage Personal Device Through Poly Lens
Before you can manage personal devices through Poly Lens, the following is required:
- Devices must be connected to the app (Poly Lens Desktop or Poly Lens Mobile).
- Devices must be displayed on the Poly Lens Inventory page. Note: In the Device Model field, Lens Desktop or Lens Mobile is listed.