Dashboard

Visualize key digestible metrics across your entire Poly Lens estate all in one place. To access the Dashboard, select Insights > Dashboard.

There are two Dashboard views available: Inventory and Rooms.

Inventory

The Inventory Dashboard includes data from all Devices in the Inventory. Data on this Dashboard can be filtered by Model, Site, or Date.

This Dashboard includes the following charts

• Model Uptime – Shows the average percentage of time devices of each model were online and operational.
• Most Frequently Offline – Identifies devices that go offline most often, regardless of how long they stay offline.
• Total Calls – Displays total call duration broken down by communication provider (Teams, Zoom, etc.).
• Call Usage Trend – Shows how call duration changes over time by provider.
  • Toggle between Sum (total duration) and % (percentage contribution by each provider).
• Call Usage by Model - Shows average weekly call usage per device model.
  • Calculation: Total days devices were used for calls ÷ Total number of devices
  • Example: 3 Studio X30 devices - 2 used Monday-Friday (10 usage days), 1 unused (0 days) = 10 ÷ 3 = 3.3 average usage days.

Rooms

The Rooms Dashboard includes data from Devices associated with Rooms in the Inventory. Data on this Dashboard can be filtered by Site, or Date.

• Total Room Devices - Count of devices associated with rooms, broken down by device model.
• Room Utilization vs. Occupancy – Bubble chart comparing how often people are occupying a Room with how many people are occupying a Room. Each bubble represents a single Room, and the size of each bubble represents the Room's size, with larger bubbles corresponding to larger Rooms.
  • Hrs/Day (Y-axis) Shows the average hours per day the Room is used.
  • Percent Occupancy (X-Axis) Shows the number of people in the Room against its capacity.
    • Example: 8-person Room with typical 6-person meetings = 75% occupancy
• Interactive Features: Hover over data points for more detail or click on the Room name to navigate to that Room's page. Zoom in by clicking and dragging your mouse in the chart, select Fit All to view all rooms, or select Reset to revert the X and Y Axis back to its original placement.
  Note: A Room will only display if it has a Room Capacity set in Poly Lens.
• Booked Meetings: Shows peak Room bookings across your organization, broken down by day of the week and hour. Cell colors show the intensity of booking volume as outlined in the legend. Data is sourced from the Office 365 Calendar integration.
  
  • Interactive Features: Use the toggle to switch between UTC and Room time views for more context-specific insights. The UTC view shows bookings on a unified timeline, making it easy to compare activity across regions and spot global demand peaks. Room time aligns bookings to each oRom's local time zone.
• Model Uptime: Shows the average percentage of time devices of each model were online and operational.
• Most Frequently Offline: Identifies devices that go offline most often, regardless of how long they stay offline.
• Total Room Use: Tracks total meeting hours and number of meetings over time.
• Rooms Booked vs. Occupied Chart: Compares scheduled time Rooms are booked (calendar) vs. actual occupancy (people counting data).
• Utilization By Room: Average Room weekly usage per Room.
  • Calculation: Total usage days ÷ Number of weeks.
  • Example: Room A used daily Mon-Fri of week 1, but only on Wednesday week of 2 = 6 days ÷ 2 weeks = 3 days average.
• Total Calls: Displays total call duration broken down by communication provider (Teams, Zoom, etc.).
• Call Usage Trend: Shows how call duration changes over time by provider.
  • Toggle between Sum (total duration) and % (percentage contribution by each provider).
• Call Usage by Model: Shows average weekly call usage per device model.
  • Calculation: Total days devices were used for calls ÷ Total number of devices.
  • Example: 3 Studio X30 devices - 2 used Monday-Friday (10 usage days), 1 unused (0 days) = 10 ÷ 3 = 3.3 average usage days.
• In-Person Meeting: Displays average number of in-person attendees in meetings over time.
  • Calculation: Sum of total person hours ÷ Total number of hours the space was in use.
  • Example: One 6-person/1-hour meeting + one 2-person/2-hour meeting = (6×1 + 2×2) ÷ 3 hours = 3.3 average attendees.
    Note: Total People Hours is the sum of time each person was present during the duration of the meeting, a similar concept to man-hours.

Data Requirements

Usage Chart	Call Detail Records (CDR)	People Counting	People Counting, CDR, or Content Sharing	Additional Requirements
Call Usage Trend	X
Calls	X
Utilization by Model	X
In-Person Meeting Sizes		X
Rooms Booked vs. Occupied Chart		X		Calendar Integration
Utilization by Room			X
Room Utilization vs. Occupancy		X		Room Capacity
Booked Meetings				Calendar Integration
Total Room Use			X

Note: People counting requires a supported video device. For Studio X70 and Studio E70 devices, ensure the shutter settings in the System Web Interface are set to Fast Wake Up camera sleep mode.