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PC-Based Room System Devices

To onboard your PC-based Room into Poly Lens cloud with the Poly Lens Room App.

The following will aid in a successful onboarding of your PC-based Room system into Poly Lens cloud:

  • Review the Ports and Protocol requirements to verify the Poly Lens Room App can load and communicate to the Poly Lens cloud.
  • Download the Poly Lens Room App to the administrator account on your conference room PC.
  • If this PC has the Poly Lens Desktop app installed, please remove this app.

Onboard your PC Room with a PIN Code into Poly Lens

  1. Within the Poly Lens Room App, select Onboard Device with PIN.
  2. The application will generate a PIN code.
  3. Copy the PIN code with the copy icon.
  4. In the Poly Lens cloud, go to Manage > Register Device.
  5. Locate PIN or QR Code Onboarding and select Register a single device.
  6. Select Device is a PC-Based Room System.
  7. Enter/paste the PIN number to the Device PIN field.
  8. Confirm/select the Account to be associated with.
  9. Enter a Name for the Room.
  10. Select Register Device.

Verify a Successful Room Onboard

  1. Go back to the Poly Lens Room App and confirm the Success screen has appeared on the App.
  2. If the Success screen is not displayed, you can select Verify Onboarding in the Poly Lens Room app to confirm the onboarding was successful.

Bulk Deploy Poly Lens Room and Onboard Multiple Conference PC Rooms into Poly Lens

  • This feature allows an IT admin to create a client token and be able to apply it to their Poly Lens Room app at one time, so it will automatically get associated with the proper Poly Lens Account. An IT admin can select the provider(Teams or Zoom) one time, so the provider will be selected, and Poly Lens Room app can silently install.
  • After a client token has been applied and the provider is selected, the Poly Lens Room app needs to be installed silently on the PC.
  • Once installed, Poly Lens Room, the PC, and any connected devices should appear and be managed in the associated Poly Lens Account.

Create a Client Token

  1. Go to the ACCOUNT menu > Manage All Accounts.
  2. Select an Account from the list.
  3. Select Client Tokens from the side tabs.
  4. Select I agree to the Poly End User License Agreement and select Confirm.
    This is required before you can start using Client Tokens. Select the link to review the Agreement.
  5. Select Create Client Token, if this is your first Client Token.
  6. Select Add New to add additional Tokens.
  7. Enter a Client Token Name and select Create.
  8. The Client Token will be displayed on the Client Tokens list ready to be used.
  9. Hover over the Eye icon and select the Copy to clipboard icon.
  10. This can be inserted as a parameter in the MSI installer for the Poly Lens Room application installation.
  11. Proceed to the Setup completion on the Room systems.

Setup Completion

  1. Open a command prompt.
  2. Paste the copied Client Token and specify the provider. Confirm the path of .msi installer.

Note: The value for PCROOM_TYPE changes depending on whether it is Microsoft Teams Rooms or Zoom Rooms.

C:\Windows\system32>msiexec /i c:\temp\PolyLensRoom.msi /quiet /l*v log.log TENANTTOKEN= Paste Token Here PCROOM_TYPE=MTR

OR

C:\Windows\system32>msiexec /i c:\temp\PolyLensRoom.msi /quiet /l*v log.log TENANTTOKEN= Paste Token Here PCROOM_TYPE=ZOOM

Please be aware that the path shown above is only an example. Be sure to update it to match the actual location of your msi file

For Microsoft Teams Rooms: PCROOM_TYPE=MTR

For Zoom Rooms: PCROOM_TYPE=ZOOM

  • For MTRoW systems, the Lens Control Service reads the display name from the Microsoft Teams account associated with the Room. However, if the Lens Control Service is unable to retrieve the display name, the fall back is to use the host name of the PC.

  • In the ZRoW systems, the host's name is used.

  1. Once the installation is configured, this parameter is stored in the registry. The Poly Lens Room app will use this token on startup and logs in the user to the correct Account.